Wd drive utilities macos catalina support wd software. The utility tells you which specific drivers are outofdate for all of your devices. The power connector, interface port, and a security slot on the back usb 3. Memeo autobackup 30day trial is an easy, onetime setup, backup. Wd has configured the drives in raid 0 and lets you reconfigure them in raid 1 or jbod, using the included wd drive. Preinstalled on the my book duo is the wd discovery tool that allows for the downloading and installing of wd drive utilities, wd backup and wd security software. Using win 10 on new ssd, wd my book backup sw does not work. With wd backup, you can set the hard drives to back up your files.
Wd my book essential wdbacw0010hbk hard drive 1 tb. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. If it works correctly, discard the old version of wd drive utilities. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Nothing mounts, although wd drive utilities says both units are ok. Western digital my book duo user manual pdf download. Wd drive utilities lets you configure, manage, and diagnose your western digital external drives.
It comes with all the software you need to help protect your data. Open wd drive utilities and click the help button found in the bottomleft corner. My book western digital speichern western digital store. Seagate expansion desktop 10tb external hard drive hdd usb 3. Mar 31, 2016 if the drive works fine on another system then i wouldnt think the problem is with the drive. Unplugged everything and restarted again, then plugged in the drives. Tips for getting started with the wd my book backup drive.
Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. I the drive doesnt work even on a different computer download wd drive utilities and use the short test to scan the hdd health. A line of external hard drives by western digital, styled after hardbound books. Determining which drive failed whether the application is running or not, the wd drive utilities software continuously monitors the operational condition of your my book duo drives. How to solve my wd hard drive not recognized in windows 10. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Windows 10 wd mybook not recognized anywhere on my dell. Western digital drivers download for windows 10, 8, 7, xp. Wd drive utilities for windows free download and software. As shown in figure 1, your my book drive kit includes the following. Read the warning message and check the i understand checkbox. My cloud home 4 tb not recognized by wd drive utilities my. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups.
Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. Feb 22, 2020 connect wd drive to your pc, rightclick on the wd my passport external hard drive and select properties. Fix wd my passport for mac not showing upnot working on mac. Updating drivers manually requires some computer skills and patience.
Western digital 6tb my book desktop external hard drive. The wd my passport and the wd easystore come with wd discovery software. It keeps saying to connect a drive when its already connected. If the drive is working on a different computer make sure to copy your data to a different hdd until you resolve this situation. For information about optional accessories for wd products, visit. Western digital 8tb my book desktop external hard drive. My book drive, with the wd discovery, wd backup, wd drive utilities and wd security software usb 3. Wd my book duo 8tb dualdrive, highspeed premium raid.
Mar 06, 2020 open wd drive utilities and click the help button found in the bottomleft corner. Its combination of solid performance, hardware encryption, and useful utilities makes the 5tb wd my passport a strong contender for everyday backup of sensitive data or storing a. The two included hard drives are wd red drives designed for highperformance and reliability. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Once wd drive utilities is running, click on the drive erase option. This installer wd drive utilities and wd security, are contained within the wd drive utilities and the wd security zip files and installs custom western digital software for wd usb and firewire. Wd my book duo 8tb 2bay external usb typec storage black. You can manage all of your files from my book or wd drive utilities. Click the devices tab and check whether your mac computer detects the western digital my book drive.
Now, click the erase, button and wait a few minutes and let the macos. Like all solutions in the wd line, the my book duo 20tb is managed by wd drive utilities, which includes features such as raid configuration raid0, raid1, and jbod in this case. List of all wd firmware and software available for download. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer.
Fix and repair wd my passport ultra not detectedshowing. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Page 1 page 2 compatibility page 3 recording your wd product information page 4 drive format page 5 page 6 connecting the device page 7 page 8 page 9 frequently asked. Wd discovery can also be used to manage your drive with wd drive utilities. This worked for me and i hope it solves the installation problem for you. Download wd drive utilities manage, tweak the functionality and diagnose potential problems you suspect with your western digital drive using this straightforward tool. My book duo premium raid storage quickly transfer, save and protect your entire media collection. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Then, click on the erase drive button below to begin erasing the drive. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. If the first scan cannot search your data, you can go to deep scan with allaround recovery data recovery mode which will deeply search more data. My book home edition user manual about your wd drive 3 about your wd drive drive format this wd device is preformatted as a single fat32 partition for compatibility with all updated windows and macintosh operating systems. At the bottom of the tab, next to for special permissions or advanced settings, click advanced, you need to click the advanced button.
We would like to show you a description here but the site wont allow us. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. Set of configuration utilities for use with western digital disk drives. Click erasing the drive for more information on how to proceed. You just need to select the drive letter for your wd my book external hard drive in the window and click start button to begin scanning lost data on it. Check the drive status indicators on the front of the device.
Id also see if all the latest os and driver updates are installed on the system. How to erase wd my passport external hard drive in windows. Find the western digital my book drives icon on the desktop and then doubleclick it. Forced quit the finder and restarted, now the drive will not mount. Wd my book essential wdbacw0010hbk hard drive 1 tb usb. I have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files.
If your product is not listed above, please visit the product page. The fsutil ntfsinfo command shows the drive as 4096 bytes per sector and 4096 bytes per physical sector. The wd drive utilities reformats the drive back to mbr on my 4tb my book drive for compability with xp. Password protection with hardware encryption with builtin 256bit aes hardware encryption with wd security software, you can set your own personalized password to help keep your content private and safe. Now, the erase dialogue window appears, here select the volume format dropdown list and choose msdos fat or exfat file system. How to unlock a wd external drive without a password ccm.
My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. Is there a possible way that can help me to repair the. Password protection with builtin 256bit aes hardware encryption with wd security software, just set your own personalized password to help keep your content private and safe. Seagate expansion 8tb desktop external hard drive usb 3. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Wd security, wd drive utilities, wd smartware pro, wd backup. Nov 14, 2017 i returned the my cloud home and exchanged it for my book and the wd utilities software that comes with it doesnt even recognize this drive either. You can scan for errors as well as check for increases in temperature, noise, or read and write errors, which can all be signs of a failing hard drive. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests. Includes tests and pc download for windows 32 and 64bit systems. Apr 18, 2020 wd drive utilities is a lightweight program designed to lend you a hand with managing and configuring your western digital external hdd allows you to check the hard drive s health and smart. Establish a connection between the western digital my book drive and the mac computer.
How to fix wd my passport access denied in windows 1087. A notification will be displayed when the process has finished. Western digital my book troubleshooting, repair, and service manuals. Transfer, save and protect your photos, videos, music and. My book duo desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. Operating system compatibility your my book drive and the wd drive utilities and wd security. Restarted again, now neither the my book duo and its backup wd mybook 6tb will mount. The fat32 file system has a maximum individual file size of 4 gb. Wd backup sw could not find device repeatedly, even w tech support. The my book duo drive comes with 256bit aes hardware encryption with wd security software built in to help keep private content secure.
Wd my book essential wdbacw0010hbk hard drive 1 tb usb 3. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. The wd my passport for mac is not showing up in finder nor in disk utility. Wd 10tb my book desktop external hard drive, usb 3. User manual restoring the wd smartware software and disk image in addition to deleting all of the data on your my book drive, erasing or reformatting the drive also removes the wd smartware software and all of the support files, utilities, online help and user manual files.
If you arent, open my computer and look for a cd drive called wd unlocker. Available in various editions from essential, to premium to world edition. This application is the only way to configure the my book duo and hasnt changed much over the past few years. Wd drive utilities external drives for pc wd community. My book duo western digital speichern western digital store. A faster and easier option is to use the driver update utility for western digital to scan your system for free. My book for mac external hard drive, with the wd security and wd drive utilities software usb 3. Western digital my book connection to windows 10 microsoft. When a drive fails, the utility displays a warning message. As shown in figure 1, your my book for mac disk drive kit includes. Apr 18, 2020 this installer wd drive utilities and wd security, are contained within the wd drive utilities and the wd security zip files and installs custom western digital software for wd usb and firewire.
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